This is a bundle of these 2 courses
About this course
Learn how to explain the benefits of HPWHs, guide customers through the installation process, and help customers access incentives. The Residential Heat Pump Water Heater Installation Course Bundle is nationally recognized by the U.S. Department of Energy as Energy Skilled and will set you up with the knowledge to take your business to the next level.
Subjects covered
Heat Pumps
Water Heaters
Bundle outline
2 courses
Course 1 •
3
modules
Heat Pump Water Heater Sales Strategies and First Call
Course 1 •
3
modules
Heat Pump Water Heater Sales Strategies and First Call
Module 1 • 17 assignments
Heat Pump Water Heater Sales Strategies and First Call
Module 1 • 17 assignments
Heat Pump Water Heater Sales Strategies and First Call
- Summary and Objectives
- Episode 1 - How can I increase my heat pump water heater sales? (06:39 minutes) Preview
- Episode 1 Quiz
- Episode 2 - How can I approach the customer and create sales hooks? (06:16 minutes)
- Episode 2 Quiz
- Episode 3 - How can I clear misconceptions and get my customers on board with new technology? (07:17 minutes)
- Episode 3 Quiz
- Episode 4 - How can I offer my professional advice and create more successful sales opportunities? (05:41 minutes)
- Episode 4 Quiz
- Episode 5 - How can I guide my customers towards a decision that they will be satisfied with? (07:31 minutes)
- Episode 5 Quiz
- Episode 6 - How can I reassure customers and establish my business during a first call scenario? (05:26 minutes)
- Episode 6 Quiz
- Episode 7 - What essential questions can I ask to determine whether someone is a good candidate for a heat pump water heater? (05:42 minutes)
- Episode 7 Quiz
- Episode 8 - How do I explain to the customer that they are a great candidate for a heat pump water heater? (04:13 minutes)
- Episode 8 Quiz
Module 2 • 2 assignments
Additional Learning Resources
Module 2 • 2 assignments
Additional Learning Resources
- Guiding Questions
- Plug-In Heat Pump Water Heater Field Study Findings & Market Commercialization Recommendations
Module 3 • 2 assignments
Course Review
Module 3 • 2 assignments
Course Review
- Course Summary
- Cumulative Course Quiz
Course 2 •
3
modules
Best Practices for Residential Heat Pump Water Heater Installation
Course 2 •
3
modules
Best Practices for Residential Heat Pump Water Heater Installation
Welcome • 2 assignments
Orientation Materials
Welcome • 2 assignments
Orientation Materials
This course is self-paced, so you don’t need to be logged in at any specific time. You can get started immediately after you enroll and the course materials will remain in your account with minimum guaranteed access for 12 months (1 year) after enrollment.
- Set up email notifications and your student profile
- Introduce yourself on the discussion board
Module 1 • 18 assignments
Best Practices for Residential Heat Pump Water Heater Installation
Module 1 • 18 assignments
Best Practices for Residential Heat Pump Water Heater Installation
- Summary and Objectives
- Heat Pump Water Heater Components (07:58 minutes)
- Episode 1 Quiz
- Heat Pump Water Heater Sizing and Location (09:28 minutes)
- Episode 2 Quiz
- Heat Pump Water Heater Electrical Needs and Manufacturer Requirements (07:17 minutes)
- Episode 3 Quiz
- Airflow and Vibration Mitigation for Heat Pump Water Heaters (08:21 minutes)
- Episode 4 Quiz
- Heat Pump Water Heater Installation Best Practices for Condensate (06:54 minutes)
- Episode 5 Quiz
- Heat Pump Water Heater Installation Best Practices for Temperature, Pressure, and Plumbing (05:47 minutes)
- Episode 6 Quiz
- Heat Pump Water Heater Start-up Checks (08:25 minutes)
- Episode 7 Quiz
- Homeowner Education (06:55 minutes)
- Episode 8 Quiz
- Cumulative Course Review
Module 2 • 2 assignments
Virtual Interactive Tours
Module 2 • 2 assignments
Virtual Interactive Tours
Here are two interactive learning modules that showcase residential heat pump water heater installations.
- Interactive HPWH Installation in Maine
- Interactive HPWH Installation in Massachusetts
Module 3 • 2 assignments
Course Review
Module 3 • 2 assignments
Course Review
- Course Summary
- Cumulative Course Quiz
Conclusion • 4 assignments
Feedback and Additional Resources
Conclusion • 4 assignments
Feedback and Additional Resources
This is our last module but you still have access to the all of course materials for 12 months (1 year), so keep working and you'll be able to complete the course at your own pace. After your year of access expires you can optionally extend access with a HeatSpring Membership. Enjoy the course and keep in touch!
- 1 Year of Access to Course Materials
- Feedback: 2-minute Exit Survey
- Consider Joining as a HeatSpring Member
- Certificate of Completion: Request a Certificate
Instructor
D+R LEARN approaches education and engagement differently than most industry trainers. Our mission is to enable learners to gain the knowledge and skills necessary to implement clean technologies—not just hear about them. We collaborate with industry experts to develop our content, and we draw on extensive instructional expertise to create interactive, engaging learning...
Frequently asked questions
Full FAQHow does this course work?
You can begin this online course instantly upon enrollment. This 0 module course is delivered entirely online. This course is self-paced and you can set your own schedule to complete the materials. You can begin the lecture videos and other course materials as soon as you enroll. During your year of access the instructor will be in the course answering questions on the discussion board. After successfully completing the course, you will be able to generate a certificate of completion.
How long do I have access to the materials?
Students get unlimited access to the course materials as soon as they enroll and for one year (365 days) after enrollment. Rewatch videos and review assignments as many times as you want. View updates the instructor makes to the course as the industry advances. Return to your course anytime with online access from anywhere in the world. After the one year of access expires, access can be extended by joining as a HeatSpring member. A single membership extends access to course materials for all past enrollments.
Is there a certificate of completion?
Yes, when you complete this course you are eligible for a certificate of completion from HeatSpring. You can download your certificate as soon as you have completed all of the course requirements. Students can easily share their verified certificates on their LinkedIn profiles using our LinkedIn integration.
Can I register multiple people?
Yes please visit our [HeatSpring for Teams](/for_teams) page to get a group discount.