Entrepreneurial Strategy
About this course
This course is a series of conversations between Brian Hayden, co-founder of HeatSpring, and Bob Caspe, his mentor. Each lesson contains an actionable truth and is paired with a corresponding story. The true value of the course lies in the interaction we can all have with each other; Bob & Brian will participate on the course discussion board, and in monthly live Q&A sessions.
Bob has an amazing ability to get people 'unstuck' and anybody in the course that wants to have that experience will get it. Bob's model for entrepreneurship optimizes for two things:
- Have the most fun and learn and grow
- Invest in relationships with people who you like working with
This course was built to help clean energy companies innovate more quickly. To help more companies grow sustainably by adapting to changes in the market with entrepreneurial solutions.
Learning Objectives
- See the world as a place full of opportunity to create and grow a business
- Maintain a focus on learning from customers and using their feedback to set priorities, and ignoring the well-meaning noise from others
- Understand how to separate activities that are important from activities that are not important
Course outline
Module 1 • 9 assignments
Introduction & Orientation
- About this course (02:23 minutes) Preview
- Meet Brian Hayden, co-instructor for the course (02:17 minutes) Preview
- Meet Bob Caspe, co-instructor for the course (07:12 minutes)
- Story about how Bob started teaching at Babson (07:08 minutes)
- Advice for how to be a great student in this class (01:54 minutes)
- We're excited to teach...even if we're talking to ourselves (55 seconds)
- Set up email notifications and your student profile
- Introduce yourself and help us learn about you and your business
- Optional Download: Bob's book - "Entrepreneurial Action" (PDF) (.pdf)
Module 2 • 7 assignments
What are we trying to do and what are the metrics for success?
Entrepreneurial strategies are available to any company at any stage. It's not just a startup thing. Whether you work at a big company, a small company, or just have an idea, this course is full of practical strategies you can start using right away.
- READ: "Entrepreneurial Action" pages 7-19
- Journey > Destination (06:08 minutes)
- What matters is how you treat people (34 seconds)
- Winners are determined through evolution & randomness - so what does that mean for you? (07:41 minutes)
- Focus on the business model (not the product) (09:01 minutes)
- Customers only care about two things: Value & Risk (05:52 minutes)
- OPTIONAL: Schedule a time to meet with Bob & Brian
Module 3 • 13 assignments
Search Selling: a Strategy for Getting Started
Our way isn't the only way! You could totally ignore all of these strategies - even do the exact opposite - and find success in business. We know that. So take these lessons as a launching point for discussion and apply the ones that make sense for you on your journey.
- READ: "Entrepreneurial Action" pages 20-102
- LISTEN: Start by Finding a Good Customer
- Intro to Search Selling & the value of your network : The importance of "getting into the room" with a good customer (19:06 minutes)
- Anybody can do search selling (01:54 minutes)
- Why 'passion' for an industry isn't the best way to find a good opportunity (07:07 minutes)
- Pick one (single) problem to solve for your customer (10:16 minutes)
- Survive long enough to get lucky (not a typical VC strategy) (14:33 minutes)
- Pricing the first transaction (How did you come up with $50k?) (04:23 minutes)
- Competition isn't bad - it validates the need for your product (04:55 minutes)
- Listen to the customer and be flexible about your business model (Story about cell tower A/C units) (10:22 minutes)
- Consumer-oriented businesses are hard and you need to be focused on sales (02:14 minutes)
- Story about using search selling to start a pesticide business (03:39 minutes)
- OPTIONAL: Schedule a time to meet with Bob & Brian
Module 4 • 12 assignments
Strategies for Staying in the Game
- READ: "Entrepreneurial Action" pages 103-226
- Spend time with your best customers (03:38 minutes)
- Understand the basic financials of your business (How a solar business goes bankrupt) (09:10 minutes)
- If a product is hard to describe, it will cost a lot to sell (01:58 minutes)
- Cost of Customer Acquisition (B-to-B vs. B-to-C) - Story about bus schedule service in Brazil (05:33 minutes)
- Use science to pick a business model that will work (a story for inventors) (05:44 minutes)
- Marketing is hard. Making product is the easy part. (03:29 minutes)
- Don't rely on external marketing companies - do your own marketing so you really know the numbers (08:16 minutes)
- Most companies don't know their cost of customer acquisition [Story about Scott] (07:31 minutes)
- The same boring metrics still apply to new marketing channels (02:30 minutes)
- Most small businesses are fine as they are - until they get disrupted (04:59 minutes)
- OPTIONAL: Schedule a time to meet with Bob & Brian
Conclusion • 6 assignments
Feedback and Additional Resources
- OPTIONAL: Schedule a time to meet with Bob & Brian
- OPTIONAL: Connect on LinkedIn
- 1 Year of Access to Course Materials
- Feedback: 2-minute Exit Survey
- Consider Joining as a HeatSpring Member
- Certificate of Completion: Request a Certificate
Instructors
I'm retired! But I love offering consulting and educational services in the fields of innovation and entrepreneurship. Formerly, I founded and served as the CEO of the IEC where we focused on entrepreneurship education and on bringing non-US technology companies into the US market. Before that, I was teaching "Marketing for Entrepreneurs" at Babson's MBA Graduate...
Brian Hayden
Co-founder and Partner at HeatSpring. Brian also teaches "Finding Your Venture" at the the University of Michigan's Center for Entrepreneurship. Brian has business degrees from the University of Michigan (BBA) and Babson College (MBA). He loves renewable energy, entrepreneurship, and hearing and telling great stories.