Giulia Suriano and Sean White are your instructors. Giulia's first language is Italian and she created all of the videos in Italian. Giulia can answer all of your questions on the discussion board in Italian. But many of the handouts and practice test questions are in English. Since the NABCEP Exam you take will be in English, we think it's better to get used to it in the course.
Students have unlimited access to the course materials for one year (365 days) after enrollment in a course. After the one year of access expires, students can extend access to the course materials by joining as a HeatSpring member. A single membership extends access to all past courses and also includes access to any updates made by the instructors, learn more about HeatSpring Membership.
A HeatSpring course is an online learning experience that will expose you to a wealth of new information, challenge you, provide a unique opportunity to learn directly from an expert in your industry, connect you with a network of peers, and, ultimately, transform your career. Your journey begins the moment you enroll and gain access to your online training materials.
Our courses are delivered through our platform and are taught by expert instructors with real-world experience who have a knack for passing their knowledge along to students. Students leave our courses with technical expertise and tools for taking their businesses and careers to the next level.
Our online courses maximize flexibility and convenience while providing access to world-class instructors. Courses vary in length from free short courses to paid courses with ten or more modules packed with assignments. The assignments (videos, reading, quizzes, example problems, projects, etc.) and discussion board are organized into modules so you and your fellow students will be on the same general schedule. Aside from that, you are on your own to complete the assignments at your own pace.
We offer two main types of courses at HeatSpring and they both have different levels of instructor interaction.
All HeatSpring courses are contiuously updated by the expert instructor as needed. After enrolling students can access future updates to the course as well. After your year of access to the course expires, you can optionally join as a HeatSpring member to extend your access and continue to receive updated content from the expert.
Instructor-led Courses
Our instructor-led courses are created and led by expert instructors. In these courses, instructors utilize discussion boards to interact with students. It varies by instructor and by course but typically instructors check in between daily and weekly to check quiz results or project work, review and respond to discussion board questions and read survey responses. Check the enrollment page for specific information about each instructor's check-in frequency.
Self-serve Courses
Self-serve courses are built by expert instructors and are intended to be self-serve for students. Instructors are involved to update content and review surveys, but generally do not interact with students.
There are no prerequisites required for any of our courses, even though most of them go into very advanced topics. We believe people learn in different ways and sometimes being thrown in 'over your head' is the way to go for a person or particular subject.
If you are unsure where to start, just contact us and we'd be happy to give you recommendations on what courses would be good for you based on your individual background and interests.
As explained in our Refund Policy and Terms we do not provide refunds. If you are unhappy with our services for some reason let us know and we will work to make it better. Depending upon our assessment of the circumstances of your dissatisfaction, we may allow you to use some portion of your payment as a credit towards a different course.
If you enroll in the wrong course by mistake please contact us immediately before accessing any course materials.
If you prefer to pay in installments, we provide financing and payment plan options at checkout. Just click the "take this course" button for the course you would like to enroll in and instead of using the credit card option, choose the "Klarna" option for installment payment plans with a simple account setup and instant approval. Once approved you will be redirected back to the checkout session and enrolled in the course.
Klarna gives customers a range of payment options during checkout. Available payment options vary depending on the customer’s billing address and the transaction amount. In the US, Klarna offers a 4-payment plan as well as a longer term financing option. Klarna is available in the United States and Canada and also in a growing list of other countries.
If the course you want to take is out of reach financially you can also apply for financial aid using this link: https://www.heatspring.com/financial-aid
Financial aid applications are reviewed weekly so you'll receive a response pretty quickly. Heads up that we don't approve requests for full tuition.
How It Works for OSHA 10 and OSHA 30
How It Works for All Other Non-OSHA Safety Courses
All ClickSafety courses will completed on the ClickSafety platform, not within the HeatSpring platform.
Note that OSHA 10 and OSHA 30 must be fully completed within 6 months of enrollment, per OSHA guidelines. All other safety course have no expiration date.
Yes! All HeatSpring videos have autogenerated English language captions on them.
Additionally, we are in the process of adding Spanish lanuage captions to our courses. If there is a course where you need Spanish language captions and we haven't updated it yet, please let us know at support@heatspring.com, so we can expedite the caption process.
While we love to help our students get skilled up, HeatSpring does not provide job placement services. Still, there are tons of great career resources at your disposal. Check out the following job board links if you are looking to get into a new climate action job:
Renewable Energy and Climate Jobs
Solar Jobs
Home Energy
Yes! HeatSpring has a new iPhone app for enrolled students. You can scan this QR code to download it and log into your HeatSpring account with Google or your username and password. We built it for people already taking HeatSpring courses. It minimizes the number of clicks it takes to do your next assignment. It’s a nice alternative to Facebook or ESPN or whatever apps you reach for in those free moments. We figure if it’s easy to keep learning, you’ll be more likely to finish the course, pass your exam, and get where you want to go.
The app isn’t for finding new courses - it really just does that one thing. This is a totally optional tool that nobody is require to use. But if you try it, let us know what you think!
Download the app, sign into your account, and you’ll see all of your courses. Pick one and get started. The app is the quickest way to complete your assignments, so you’ll finish courses more quickly.
Download the HeatSpring iOS app to:
Access all of your course learning content
Stream videos, take quizzes, and view resources while on the go
Pick up where you left off: your course progress is automatically synced between the iPhone app and your web browser
Easily jump from lecture to lecture and between courses
Track your progress on a course-by-course basis
Using the HeatSpring iOS app is completely free. Once you’re enrolled in a course on HeatSpring, you get full access to the content by downloading the app.
It’s important to note that you can’t sign up for new courses in the app. There are no in-app purchases. It’s really just a tool for current students to access their learning content. You can sign up for new courses and access all of the HeatSpring functionality from any web browser.
One-third of HeatSpring’s users arrive on their phone. So we’ve been thinking about building a HeatSpring app for fifteen years, but we could never satisfy these two criteria:
It can’t be super expensive to create and maintain.
It can’t suck.
It was only in the past year that William (our lead developer) presented a simple approach that would be easy to maintain but also useful for customers. Importantly, the app is only built for students that are already enrolled in courses. The experience is simple and straightforward for them. Everybody else should continue using web version.
By constraining the users and purpose-building the app for them, we can be more focused and do less. That’s how we’ve finally arrived at a solution is affordable and doesn’t suck.
60% of our mobile users are on iPhones. The other 40% are on Android. So we started with the bigger audience and will move next to the Android app.
We’re getting a lot of user feedback now. We’ll use that feedback to make the iOS app better over the next couple of months and when it’s at a stable point we will create the Android version.
The metric we’re watching is ‘engagement’. Two-thirds of our users are on desktop and 54% of their visits are ‘engaged visits’, where they spend time exploring and learning. Among iOS users, only 43% of their visits are engaged visits.
A lot of things could explain that lack of engagement on iPhones, but it would be cool if we could make those visits more valuable. Our business model doesn’t rely completely on eyeballs, but our value is tied to the quality of the learning experience and the outcomes we can help people achieve. So if we make it easier and more fun to learn, it makese sense that those engagement numbers will go up.
If we can improve engagement, we begin to impact downstream metrics like course completions, exam success, career advancement, and ultimately decaronization.
Our two most popular courses on solar finance are the Solar Executive MBA Training and Financial Modeling for Solar PV Projects. Both of these courses are taught by finance and legal expert Chris Lord, and the Solar Executive MBA Training is co-taught by solar business expert Keith Cronin.
We get a lot of questions about these courses, and many students want to compare the two. Often students take both of these courses as part of our Solar Finance Professional Certificate program.
First, let's review what both courses have in common:
For both courses:
Next, let's focus on the differences. The content is completely different in both courses, and the financial models used are also different. Other differences include:
Solar Executive MBA Training view detailed outline
Financial Modeling for Solar PV Projects view detailed outline
Solar Finance Professional Certificate view more info
Complete both courses and earn your Solar Finance Masters Series Certificate. If you take both courses, we recommend starting with the Solar Executive MBA Training. Enroll in our series package for additional savings.
The answer is now yes with NABCEP's new Board Eligible Program!
NABCEP has introduced a new "Board Eligible Status" program that allows candidates to complete their PV Installation Professional (PVIP) certification requirements in a more flexible order, separating the process into two main steps: education/examination first, followed by field experience.
Candidates must complete 58 hours of approved classroom learning and pass the PVIP examination to receive temporary "Board Eligible" status, after which they have 3 years to gain the required solar installation experience in a decision-making capacity.
The program maintains the same rigorous standards while addressing a common industry challenge by allowing professionals to demonstrate their theoretical knowledge before acquiring hands-on experience.
The total NABCEP cost includes a $125 application fee and $375 exam fee, with no additional charges when converting from Board Eligible to Board Certified status.
The North American Board of Certified Energy Practitioners (NABCEP) is the industry gold standard for solar certifications and credentials. Many manufacturers, state licensing agencies and solar incentive programs require installers have some level of NABCEP credential.
NABCEP has two levels of PV Credential:
Read more about each of these credentials on our NABCEP page or watch the video below to learn about each one and their requirements.
HeatSpring is a NABCEP Registered Provider and many of our courses qualify for Accredited Advanced PV Training hours required to sit for NABCEP Certification exams and are also approved for continuing education hours (CEU hours) to maintain your credential and recertify. HeatSpring is also a NABCEP PV Associate Provider.
If you have completed your course and are ready to fill out an application for your exam with NABCEP then the following may be helpful.
If you are planning to sit for the NABCEP PV Associate exam then you do not need to follow the instructions below. Instead navigate to your classroom for the Solar PV Boot Camp + NABCEP PV Associate Exam Prep course and fill out the application provided in the course. You will then submit the application and exam fee directly to HeatSpring within the course. Then HeatSpring will submit the application and fee on your behalf to NABCEP to verify you have completed the required course.
Step 1: Complete the Required Advanced Training Hours for the credential you wish to obtain and earning your certificate(s) of completion from HeatSpring.
Step 2: Fill out an application starting on NABCEP's website at https://www.nabcep.org/enroll-now/ and pay the exam fee directly to NABCEP. When filling out the application the following information may be helpful:
When you are filing out your application you may see a question like this (example from the PVDS application):
A minimum of twenty-four (24) hours of training of accredited, advanced PV design principles and practices as outlined in the NABCEP PV Design Specialist Job Task Analysis. All advanced PV training must be offered by one of the following providers
Followed by a list of ways the institution or training course qualifies. For documenting hours from HeatSpring certificates of completion, choose the option titled: "Training institutions approved by State Contractor Licensing Boards or Canadian Provincial equivalents".
For some certification exam applications, NABCEP requires that the JTA hours and NEC hours be reported separately under multiple records even if a single course fulfills all requirements. You may see a requirement on your application that looks like this:
You must have at least two (2) Records listed, one for each Course Type (JTA hours & NEC hours). If the course covers both Course Types, you may split course(s) into two records
If so, you can split the hours approved for a single course certificate of completion between JTA hours and NEC hours. To do this, just submit two copies of the same certificate, one for the JTA hours the course qualifies for and one for the NEC hours.
If you need to review how many hours are approved for your course you can do so be either clicking the "verified certificate" link provided on your certificate of completion, or find your course using our NABCEP Credential Course Finder Tool.
NABCEP requires documentation of 58 Advanced PV Training Hours in sit for the PV Installation Professional (PVIP) Certification exam. At least 40 of these hours must come from a NABCEP Accredited Provider (HeatSpring courses qualify). HeatSpring is a NABCEP Registered Provider and our Provider Number is: 0255.
We provide 4 main pathways for earning the 58-hours:
NABCEP has requirements for continuing education hours within specific subcategories in order to maintain your PVIP certification. Visit our NABCEP PV Installation Professional Certification detail page to see the latest continuing education requirements, and corresponding courses to maintain your PVIP Certification.
NABCEP credentials can be valuable for many different reasons. Depending on your state, they may help with licensing, incentives or being on a list of qualified professionals. NABCEP credentials can also be a valuable marketing tool and differentiator for your business to establish trust with customers. In addition, some manufacturers and distributors require some level of NABCEP credential.
The first thing to clarify is the difference between certification and licensing.
The North American Board of Certified Energy Practitioners (NABCEP) is a well recongnized independent certification program for photovoltaic (PV) professionals, with various certifications and credentials for PV professionals. To become NABCEP certified, professionals must have a certain amount of work experience and must document all training and installations. Professionals must also pass a rigorous exam, sign a code of ethics, and take continuing education courses for re-certification every three years.
HeatSpring is an approved, accredited provider and certificates of completion from our approved NABCEP courses can be used as documentation with NABCEP to qualfy for PV Certfication exams. In addition to full PV Certification exams, NABCEP also offers the PV Associate Credential and our Solar PV Boot Camp + NABCEP PV Associate Exam Prep course is an approved prerequisite to sit for that exam.
State regulation and licensing of solar contractors continues to evolve as the industry grows. The contractor licensing requirements described here refer to solar-specific licensing requirements, rather than general electrical contractor licenses. Most states require a licensed electrical contractor for PV installation.
Some states require solar installers to obtain a separate, specialized solar contractor’s license. In most cases, solar is a specialty classification under the general electrical licenses and all appropriately licensed contractors can install solar systems without the solar specialty license. However, contractors may be able to obtain a solar specialty license and install systems without having the full electrical license. This reduces the cost of licensure for contractors who only install solar systems.
In addition, NABCEP credentials can help you qualify for state incentive programs or to be added to a list of qualified solar professionals.
For the most accurate understanding of licensing requirements, it is best to talk to your local Authority Having Jurisdiction (AHJ) or building department.
The short answer is, yes.
Here is a link to download the NABCEP special accommodations form: NABCEP Special Accommodations Request Form
If you need special accomodations for NABCEP PV Exams, including the PV Associate Exam and all PV Board Certifications you can fill out the NABCEP Special Accommodations Request Form and submit it to NABCEP using the instructions on the form. After submitting the NABCEP request form you will also still need to fill out the standard NABCEP exam application for the exam you intend to take.
The introduction to the NABCEP Special Accomodation Request Form follows:
To ensure equal opportunities for all qualified persons and in compliance with the Americans with Disabilities Act of 1990, the North American Board of Certified Energy Practitioners, Inc®. (NABCEP®) will make reasonable accommodations for candidates when possible. The information you provide and any documentation regarding your disability and your need or accommodation will be treated with strict confidentiality. Review of requests for accommodations can take 3-4 weeks or more and should be submitted as far in advanced as possible.
Our PVA exam guarantee is for any student who has enrolled on their own or with their company to the Solar PV Boot Camp + NABCEP PV Associate Exam Prep course and completed the course wholly on the HeatSpring platform. The PVA exam guarantee is not available when a student has enrolled through workforce partnership programs or has been enrolled at no cost after completing an in-person PVA cohort.
If you meet the requirements listed above and don't pass the NABCEP PV Associate Exam on your first try, HeatSpring will refund $125 for your re-take fee. Our students have a 92% pass rate on the exam, so we think you're going to pass!
Note that "Guaranteed Pass" is only available on the PV Associate, not on any other NABCEP exams.
First make sure you have followed all the steps to submit your NABCEP PV Associate Application.
Once you submit your application to HeatSpring and recieve confirmation that the application was accepted, you will receive a welcome email titled "Welcome to Certemy" from the email address "support@nabcep.certemy.email" to the email address on the application form. You may need to check your junk/spam box or add this email address to your contacts or safe sender list. The email will look something like this:
Click on the "Complete Registration" button to set up a password for your account and accept the terms and conditions then log into the account. Once you are logged in click the "My Testing" tab at the top of the page and then complete the "Exam Registration" step. You will just need to check the checkbox that says "please confirm your authorization to register for examination" and click the submit button. No additional payment is required at this step. For more information you can view this Certemy support video about the My Testing page.
Once you set up your Certemy account and complete the exam registration step, you will then receive another email from Meazure Learning (formerly Scantron) called a "Notice to Schedule" to schedule your exam date. The email will come from the email address "candidatsupport@meazurelearning.com", please make sure you check junk/spam for this email or add this email address to your contacts or safe sender list. You will be able to schedule your exam via Live Online Proctoring from your own computer at home or at any Meazure Learning Testing Center near to you. For Meazure Learning support, please call (855) 772-8678 or visit https://www.meazurelearning.com/contact-us
You will be using this Certemy account to manage your testing as well as your credential moving forward for recertification and also manage additional NABCEP credentials in the future if you sit for more exams. Visit https://nabcep.certemy.com and log in with this account information to check on the status of your exam or credentials and renew your credentials in the future. If you have any issues you can visit the Certemy user guide page.
If you are unable to find welcome email inviting you to set up a Certemy account let us know at support@heatspring.com and we can manually activate the account for you. Once your account has been manually activated you can use the reset password function here to set a password https://nabcep.certemy.com and log into the Certemy account.
It varies! But it's usually pretty fast. Lately they have been sending email responses within two working days.
NABCEP requires documentation of 58 advanced PV training hours in sit for the PV Technical Sales (PVTS) Certification exam. At least 40 of these hours must come from a NABCEP Accredited Provider (HeatSpring courses qualify). HeatSpring is a NABCEP Registered Provider and our Provider Number is: 0255.
We provide 4 different pathways for earning the 58 hours:
NABCEP has requirements for continuing education hours within specific subcategories in order to maintain your PVTS certification. Visit our NABCEP PV Technical Sales Certification detail page to see the latest continuing education requirements, and corresponding courses to maintain your PVTS Certification.
Illinois Solar for All has qualified HeatSpring as an Other Qualifying Program (OQP), because completing our coursework would lead an eligible trainee to become a Qualified Person under the Illinois Adm. Code 468.20 as listed in the Illinois Solar for All Approved Vender Manual. Please note that this was updated in 2024 to include getting the NABCEP PV Associate Credential as a pathway to become an Eligible Job Trainee.
To be considered an eligible trainee, there are now two options that HeatSpring offers.
#1 - Students complete the Solar PV Boot Camp + NABCEP PV Associate Exam Prep course. Upon completion, students must take and pass the NABCEP PV Associate Exam.
#2 - Students must complete at least 50% of our 58-Hour Advanced PV Certification Training Series, which prepares students to take the NABCEP PV Associate (PVA) exam and the PV Installation Professional (PVIP) exam. This series includes the Solar PV Boot Camp + NABCEP PV Associate Exam Prep and the 40-Hour NABCEP Advanced PV Certification Training and CEUs.
To be 50% complete through this pathway, students must fully complete the Solar PV Boot Camp + NABCEP PV Associate Exam Prep course, take and pass the NABCEP PV Associate Exam, and complete all the way through to the end of Module 1 of the 40-Hour NABCEP Advanced PV Certification Training and CEUs course.
Note: HeatSpring will not issue any specific IL Solar for All credentials. Instead, students will receive Certificates of Completeion when an entire course is completed and we will verify a trainee has completed coursework of partial courses (as outlined in option #2 above).
If you have any questions about what qualifies within the Illinois Solar for All program, reach out to us at support@heatspring.com.
It depends.
The PV Installation Professional (PVIP), PV Design Specialist (PVDS), PV Installer Specialist (PVIS), PV Commissioning & Maintenance Specialist (PVCMS) and PV System Inspector (PVSI) certification exams are all using the 2017 NEC.
The new Energy Storage Installation Professional (ESIP) certification exam is using the 2020 NEC.
The NEC stays mostly the same as far as the exams go. There are probably one to zero questions where the version of the NEC would make a difference. The exam committees do not try and trick people based on versions of the exam.
In our NABCEP prep courses, we typically keep 2 versions of the NEC, so students can balance the version being used on their NABCEP exam as well as what may be adopted in their local areas. It is real life that there are so many different versions of the NEC that we are dealing with. It is helpful to remember that the NEC is mostly the same year to year, decade to decade. Most of the changes do not change the way we do things, it is primarily organizational, such as moving something to a different place or renumbering something.
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