Frequently Asked Questions

Aerial and Scissor Lifts Training

How does this course work?

You can begin this online course instantly upon enrollment. This course is delivered entirely online. Pre-order courses are available on launch date. The lecture video and other materials are available any time. After successfully completing the course, you will be able to generate a certificate of completion.

Is there a certificate of completion?

Yes, when you complete this course you are eligible for a certificate of completion. You can download your certificate as soon as you have completed all of the course requirements.

Can I register multiple people?

Yes, please visit our For Teams page to get a group discount.

Who Needs Aerial and Scissor Lifts Training?

Only trained individuals may operate mobile scaffolds, including aerial lifts and scissor lifts. This course teaches the important safety and operating principles contained in OSHA standard 1926.454.

Mobile scaffolds of all kinds allow workers to extend their vertical range and perform tasks far above the ground. Aerial lifts and scissor lifts are used in all kinds of jobs.

You may need training if you work in:
  • Construction
  • Utility line installation
  • Tree trimming
  • Warehouse operations
  • Facility maintenance
  • Videography
  • Window washing
  • Building inspections
  • House painting
  • Fire and rescue
  • Demolitions
This OSHA-compliant training isn’t just designed for lift operators. If you work on or around any of the scaffold structures described in 1926.452(w) or 1926.453, this course is for you.

Testing Requirements

The Aerial and Scissor Lifts course includes five end-of-module quizzes and one comprehensive final exam. You must pass each assessment before you complete the course. You have an unlimited number of attempts to pass each quiz and the exam.

The final exam consists of 20 multiple-choice questions drawn from all course topics. You must earn a score of at least 70%. If you fail the final test, you can repeat the exam at no additional cost.

What is an aerial lift?

OSHA classifies aerial lifts as any vehicle-mounted device used to elevate personnel. Equipment ranging from telehandlers to cherry pickers fall into this class of workplace lift.

Examples include:

  • Extendable boom platforms
  • Aerial ladders
  • Articulated boom platforms
  • Vertical towers
  • Combination vehicles

Are scissor lifts considered aerial lifts?

No. OSHA considers scissor lifts to be a form of mobile scaffolding. Mobile scaffolding, while functionally similar to an aerial lift, is a separate class of equipment under OSHA safety standards.

What is the OSHA standard for aerial and scissor lifts?

Standards for both aerial lifts and scissor lifts are in Subpart L of OSHA’s construction standard (Part 1926).

Specific standards relating to these devices include:

  • 1926.451: Contains general requirements for scaffold safety
  • 1926.452(w): Provides specific additional requirements for mobile scaffolds, including scissor lifts
  • 1926.453: Explores the definitions and safety standards for all types of aerial lifts
  • 1926.454: Details the training requirements for workers who operate on or near scaffolds, including aerial lifts and scissor lifts
This Aerial and Scissor Lifts course explores all relevant standards and complies with OSHA training requirements for these devices.

Does Aerial and Scissor Lifts training expire?

No. Your digital certificate of completion has no expiration date. However, you should periodically repeat this training course to refresh your safety knowledge. Your employer may also require you to repeat Aerial and Scissor Lifts training under certain circumstances.

How often is Aerial and Scissor Lift training required?

You should repeat this course every three years to stay up to date on best practices and changing safety standards.

Employers may also require retraining if any of the following occurs:

  • A workplace incident involving an aerial lift or scissor lift
  • Hazards related to aerial or scissor lifts are discovered on the jobsite
  • You start working with or around a different type of lift or mobile scaffold
  • Your employer observes improper use of an aerial or scissor lift

Does OSHA require Aerial and Scissor Lifts training?

Yes. Under 1926.454, employers must train all workers who operate or work with aerial and scissor lifts.

Required topics include:

  • An explanation of electrical, fall and struck-by hazards
  • Recognizing and avoiding unsafe working conditions
  • Procedures for dealing with hazards
  • Safe operating procedures (including load capacity)
  • Skills and knowledge needed to operate an aerial lift or mobile scaffold
  • Pre- and post-operation safety inspections
  • Manufacturer instructions and safety requirements
This training course contains all mandatory safety instruction in five audio-narrated lesson modules.

Does this Aerial and Scissor Lifts course provide OSHA certification?

OSHA does not approve training courses or certify lift operators. This training course complies with all OSHA training standards found in standard 29 CFR 1926.454 related to aerial lifts and scissor lifts.

Upon passing the final exam and finishing the course, you will receive a digital certificate of completion. Your certificate indicates that you have completed the safety training necessary to operate these lifting devices on your jobsite.

Is there an age requirement to take this course?

No. There is no age requirement. Workers of any age may complete this course and earn a certificate of completion.

How long does Aerial and Scissor Lift training take to complete?

This course contains one hour of training instruction over five modules. All lesson content is fully narrated.

During the course, you must successfully complete five quizzes and pass a 20-question final exam.

You may start and stop the course at any time. You have 90 days from the date of purchase to complete the course.

Can I complete this course online?

Yes. Our training program is 100% online. You can complete all course material from any internet-connected device. Study from your computer, laptop, tablet or phone at any time, day or night.

OSHA Education Center courses offer 24/7 access to lessons, quizzes, activities and exams. You never need to travel to a classroom to complete a class or take a test. Complete your training when and where you want.

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What is a HeatSpring course?

A HeatSpring course is an online learning experience that will expose you to a wealth of new information, challenge you, provide a unique opportunity to learn directly from an expert in your industry, connect you with a network of peers, and, ultimately, transform your career. Your journey begins the moment you enroll and gain access to your online training materials.

Our courses are delivered through our platform and are taught by expert instructors with real-world experience who have a knack for passing their knowledge along to students. Students leave our courses with technical expertise and tools for taking their businesses and careers to the next level.

How long do I have access to the materials?

Students have unlimited access to the course materials for one year (365 days) after enrollment in a course. After the one year of access expires, students can extend access to the course materials by joining as a HeatSpring member. A single membership extends access to all past courses and also includes access to any updates made by the instructors, learn more about HeatSpring Membership.

How do HeatSpring online courses work?

Our online courses maximize flexibility and convenience while providing access to world-class instructors. Courses vary in length from free short courses to paid courses with ten or more modules packed with assignments. The assignments (videos, reading, quizzes, example problems, projects, etc.) and discussion board are organized into modules so you and your fellow students will be on the same general schedule. Aside from that, you are on your own to complete the assignments at your own pace.

Are there prerequisites for your courses?

There are no prerequisites required for any of our courses, even though most of them go into very advanced topics. We believe people learn in different ways and sometimes being thrown in 'over your head' is the way to go for a person or particular subject.

If you are unsure where to start, just contact us and we'd be happy to give you recommendations on what courses would be good for you based on your individual background and interests.

What happens if I enroll in a course and need to cancel?

As explained in our Refund Policy and Terms we do not provide refunds. If you are unhappy with our services for some reason let us know and we will work to make it better. Depending upon our assessment of the circumstances of your dissatisfaction, we may allow you to use some portion of your payment as a credit towards a different course.

If you enroll in the wrong course by mistake please contact us immediately before accessing any course materials.

Do I have to pay for the class up front, or can I pay in installments?

If you prefer to pay in installments, we provide financing and payment plan options at checkout. Just click the "take this course" button for the course you would like to enroll in and instead of using the credit card option, choose the "Klarna" option for installment payment plans with a simple account setup and instant approval. Once approved you will be redirected back to the checkout session and enrolled in the course.

Klarna

Klarna gives customers a range of payment options during checkout. Available payment options vary depending on the customer’s billing address and the transaction amount. In the US, Klarna offers a 4-payment plan as well as a longer term financing option. Klarna is available in the United States and Canada and also in a growing list of other countries.

If the course you want to take is out of reach financially you can also apply for financial aid using this link: https://www.heatspring.com/financial-aid

Financial aid applications are reviewed weekly so you'll receive a response pretty quickly. Heads up that we don't approve requests for full tuition.

How is “Time to Complete” estimated for a HeatSpring course?
Time to complete is set at the course level. It’s our best guess at how long it will take you to finish the course and earn your certificate of completion. It’s based on a variety of factors, but the two most important are:
  1. Video length. HeatSpring courses use asynchronous video to deliver most of the lessons. You can see the exact number of minutes of video contained in each course. This number is the biggest factor in determining the number of CEUs a course gets approved for, and the estimated time to complete. This is easy to calculate.
  2. Number and complexity of other assignment types. This is much harder to calculate because everybody learns differently. Some people are reviewing the material and fly through it quickly. We don’t want to slow them down and waste their time. Others are new to a topic and might review things multiple times. This is especially true in exam prep courses where they are preparing for a high-stakes exam. We want to encourage these learners to take as much time as they need. Non-video assignments fall into these general categories:
    1. Formative and summative assessments, like practice tests and quizzes.
    2. Reading assignments. Most reading assignments are optional and recommended, but in some courses there is substantial recommended reading.
    3. File submissions, including excel files and other homework assignments.
    4. Links and test assignments.
If you have questions or concerns about the estimated time to complete a course for yourself or your team, you can always contact us and talk to a knowledgeable human being.
 
HeatSpring: https://www.heatspring.com/about/contact
800-393-2044 x0

 

Are there English captions on HeatSpring course videos? What about captions in Spanish?

Yes! All HeatSpring videos have autogenerated English language captions on them.

Additionally, we are in the process of adding Spanish lanuage captions to our courses. If there is a course where you need Spanish language captions and we haven't updated it yet, please let us know at support@heatspring.com, so we can expedite the caption process.

Can HeatSpring help me find a new job?

While we love to help our students get skilled up, HeatSpring does not provide job placement services. Still, there are tons of great career resources at your disposal. Check out the following job board links if you are looking to get into a new climate action job:

Renewable Energy and Climate Jobs

Solar Jobs

Home Energy 

Does HeatSpring have an iOS app?

Yes! HeatSpring has a new iPhone app for enrolled students. You can scan this QR code to download it and log into your HeatSpring account with Google or your username and password. We built it for people already taking HeatSpring courses. It minimizes the number of clicks it takes to do your next assignment. It’s a nice alternative to Facebook or ESPN or whatever apps you reach for in those free moments. We figure if it’s easy to keep learning, you’ll be more likely to finish the course, pass your exam, and get where you want to go. 

The app isn’t for finding new courses - it really just does that one thing. This is a totally optional tool that nobody is require to use. But if you try it, let us know what you think!

Download the app, sign into your account, and you’ll see all of your courses. Pick one and get started. The app is the quickest way to complete your assignments, so you’ll finish courses more quickly.

Download the HeatSpring iOS app to:

  • Access all of your course learning content

  • Stream videos, take quizzes, and view resources while on the go

  • Pick up where you left off: your course progress is automatically synced between the iPhone app and your web browser

  • Easily jump from lecture to lecture and between courses

  • Track your progress on a course-by-course basis

Using the HeatSpring iOS app is completely free. Once you’re enrolled in a course on HeatSpring, you get full access to the content by downloading the app.

It’s important to note that you can’t sign up for new courses in the app. There are no in-app purchases. It’s really just a tool for current students to access their learning content. You can sign up for new courses and access all of the HeatSpring functionality from any web browser.

Why release a mobile app now?

One-third of HeatSpring’s users arrive on their phone. So we’ve been thinking about building a HeatSpring app for fifteen years, but we could never satisfy these two criteria:

  1. It can’t be super expensive to create and maintain. 

  2. It can’t suck.

It was only in the past year that William (our lead developer) presented a simple approach that would be easy to maintain but also useful for customers. Importantly, the app is only built for students that are already enrolled in courses. The experience is simple and straightforward for them. Everybody else should continue using web version.

By constraining the users and purpose-building the app for them, we can be more focused and do less. That’s how we’ve finally arrived at a solution is affordable and doesn’t suck.

Why iOS? When will there be an Android version?

60% of our mobile users are on iPhones. The other 40% are on Android. So we started with the bigger audience and will move next to the Android app. 

We’re getting a lot of user feedback now. We’ll use that feedback to make the iOS app better over the next couple of months and when it’s at a stable point we will create the Android version.

How will you know if it is working?

The metric we’re watching is ‘engagement’. Two-thirds of our users are on desktop and 54% of their visits are ‘engaged visits’, where they spend time exploring and learning. Among iOS users, only 43% of their visits are engaged visits.

A lot of things could explain that lack of engagement on iPhones, but it would be cool if we could make those visits more valuable. Our business model doesn’t rely completely on eyeballs, but our value is tied to the quality of the learning experience and the outcomes we can help people achieve. So if we make it easier and more fun to learn, it makese sense that those engagement numbers will go up.

If we can improve engagement, we begin to impact downstream metrics like course completions, exam success, career advancement, and ultimately decaronization.

Compare: Solar Executive MBA Training VS Financial Modeling for Solar PV Projects

Solar Financial Modeling Courses

Our two most popular courses on solar finance are the Solar Executive MBA Training and Financial Modeling for Solar PV Projects. Both of these courses are taught by finance and legal expert Chris Lord, and the Solar Executive MBA Training is co-taught by solar business expert Keith Cronin.

We get a lot of questions about these courses, and many students want to compare the two. Often students take both of these courses as part of our Solar Finance Professional Certificate program.

First, let's review what both courses have in common:

For both courses:

  • Participants get access to all content upon enrollment and for 1 full year after enrollment.
  • The instructors answer questions on the discussion board and review required project work
  • They are both intensive online courses intended for experienced professionals in the industry.
  • An Excel financial model tool is included in the course materials and used for your project work. Each model is quite detailed (breakdown of costs, production, etc), but, more importantly, the models give you the tools and understanding to add any additional details you need.
  • International students are welcome! Approximately 20-30% of the content is specific to the United States. The remaining 70-80% would apply to any location internationally. The instructors are very open and supportive of international students and projects.

Next, let's focus on the differences. The content is completely different in both courses, and the financial models used are also different. Other differences include:

Solar Executive MBA Training view detailed outline

  • 6 modules
  • Co-taught by Chris Lord and Keith Cronin
  • Financial model is a little simpler but you get to learn more about the drivers behind tax equity, Modified Accelerated Cost Recovery System (MACRS) depreciation, and investment tax credit (ITC). 
  • Inputs for the model are geared a bit more toward a commercial-scale project, but the size can be scaled up or down as necessary.
  • This is an advanced course, but it does have more introductory content intended for students who may have experience in solar or finance but desire a better understanding of how commercial solar projects are developed, structured, and financed.
  • Also includes content related to selling, creating proposals, organizing your team, and increasing the profit margins of your projects.


Financial Modeling for Solar PV Projects view detailed outline

  • 5 modules
  • Taught by Chris Lord
  • Financial model has more detail and is done as a quarterly model (a little more complex) and includes a more complex partnership flip model.
  • Inputs for the model are geared a bit more toward a utility-scale project, but the size can be scaled up or down as necessary.
  • Content focuses a little less on the technical/legal issues behind the tax equity investment. 
  • More advanced content intended for students who already have a good general understanding of how solar projects are developed, structured, and financed.

Solar Finance Professional Certificate view more info

Complete both courses and earn your Solar Finance Masters Series Certificate. If you take both courses, we recommend starting with the Solar Executive MBA Training. Enroll in our series package for additional savings.
 

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